Privacy Policy

Introduction

SCALEMIND MARKETING CONSULTANCY L.L.C ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number)
• Company information
• Payment and billing information
• Account credentials
• Communication preferences

How We Use Your Information

We use your personal information to:

• Provide and manage agency ad account services
• Process transactions and payments
• Communicate with you about services and updates
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• TikTok and Snapchat for account management purposes
• Payment processors for transaction processing
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

International Data Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: